Pricing
Simple Model
WhyDidItClose is built with a straightforward pricing approach:
- Core diagnosis workflow available in the base experience.
- Pro one-time unlock for advanced workflows and export-heavy usage.
What Pro Unlock Adds
- JSON and CSV exports for handoff and reporting.
- Faster support/QA workflows around repeat incidents.
- Restore purchases support for reinstalls.
Current Beta Pricing Direction
Public beta positioning and campaign planning target a one-time unlock in the $19-$29 range (region and final storefront pricing may vary).
Before / After Workflow Value
Before Pro
- Manual copy/paste of event details into tickets.
- Slower cross-team incident handoff.
- Repeated context collection in each escalation.
After Pro
- Export once, attach evidence, move faster.
- Consistent handoff artifacts for support and engineering.
- Shorter incident resolution loops.
Purchase and Restore
- Purchases are tied to the same App Store account.
- Restore is available when reinstalling or moving machines.
- If restore does not appear immediately, use the in-app restore action and contact support@whydiditclose.com if needed.
Need Procurement Help?
For team rollouts, support process questions, or pre-purchase clarification, contact support@whydiditclose.com.