One-time Pro unlock. No subscription pressure.

Keep core diagnosis focused, unlock advanced handoff workflows when you need them.

Pricing

Simple Model

WhyDidItClose is built with a straightforward pricing approach:

  • Core diagnosis workflow available in the base experience.
  • Pro one-time unlock for advanced workflows and export-heavy usage.

What Pro Unlock Adds

  • JSON and CSV exports for handoff and reporting.
  • Faster support/QA workflows around repeat incidents.
  • Restore purchases support for reinstalls.

Current Beta Pricing Direction

Public beta positioning and campaign planning target a one-time unlock in the $19-$29 range (region and final storefront pricing may vary).

Before / After Workflow Value

Before Pro

  • Manual copy/paste of event details into tickets.
  • Slower cross-team incident handoff.
  • Repeated context collection in each escalation.

After Pro

  • Export once, attach evidence, move faster.
  • Consistent handoff artifacts for support and engineering.
  • Shorter incident resolution loops.

Purchase and Restore

  • Purchases are tied to the same App Store account.
  • Restore is available when reinstalling or moving machines.
  • If restore does not appear immediately, use the in-app restore action and contact support@whydiditclose.com if needed.

Need Procurement Help?

For team rollouts, support process questions, or pre-purchase clarification, contact support@whydiditclose.com.